Terms and Conditions

By accessing, registering for, or using the Insurity360 platform, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you are entering into this agreement on behalf of an agency, brokerage, carrier, or legal entity, you represent and warrant that you possess full legal authority to bind such entity.

If you do not agree with any part of these terms, you must discontinue the use of our services immediately.

Insurity360 grants you a non-exclusive, non-transferable, revocable license to access our platform solely for internal agency operations and workflow administration.

You agree to:

• Maintain the strict confidentiality and security of account authentication credentials and API keys.
• Ensure all user profiles provisioned under your agency account adhere to applicable data handling and insurance compliance standards.
• Refrain from reverse engineering, copying, decompiling, or attempting to discover the underlying source code of our systems.
• Notify us promptly at team@insurity360.com if you suspect unauthorized access to your account.

Access to Insurity360 software features is provided on a recurring subscription basis (monthly or annual billing).

• Billing Cycle: Fees are billed in advance at the start of each billing period via Stripe payment processing.
• Upgrades & Seat Additions: Prorated charges apply immediately upon adding additional user seats or upgrading plan tiers.
• Cancellation: You may cancel your subscription at any time via agency account settings. Service remains active until the end of the paid billing cycle.
• Refunds: Payments are non-refundable except where required by law or explicitly stated in a signed enterprise service agreement.

You agree not to misuse the Insurity360 platform. Specifically, you may not:

• Transmit malicious code, viruses, worms, or destructive malware.
• Conduct unauthorized vulnerability scanning or penetration testing against our infrastructure.
• Upload infringing copyrighted assets or unlawful third-party content.
• Utilize automated scrapers, data miners, or bots without prior written consent.
• Interfere with or disrupt the integrity or performance of the platform and third-party integrations.

The platform is provided on an “AS IS” and “AS AVAILABLE” basis. To the maximum extent permitted by applicable law, Insurity360 and its affiliates, suppliers, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from the use of or inability to use the service.

We reserve the right to suspend or terminate your account with notice if you breach any provision of these Terms. Upon termination, data retention and deletion will follow the schedules described in Section 6 of our Privacy Notice (active accounts retained during subscription, terminated accounts permanently deleted 90 days after termination).